Tyre Warranty Policy

LIMITED WARRANTY

Every off-the-road tire, solid and pneumatic sold by Guyuan Tyre ltd and bearing the names Rolltah is warranted against defects in workmanship and material for the original usable tread, limited to 24 months from date of manufacture or with proof of purchase from Guyuan Tyre within 36 months.

If an examination by Guyuan Tyre Ltd shows that any such tire became un-serviceable as a result of a workmanship or material related condition, it will, at the option of
Guyuan Tyre, either be repaired at no charge or replaced charging the customer for tread wear, prorated by multiplying the original purchase price of the tire by the percentage of usable tread depth* that has been worn form the tire.

Costs of mounting, filling, and any other service charges or applicable taxes are payable by the customer.

WHAT IS NOT COVERED

  • Tires purchased as seconds, mark downs, or used ;
  • Tire exhibiting field or road hazards including cuts, punctures, impact breaks and stubble damage;
  • Failures due to improper mounting procedures;
  • Failures due to overloading or use at speeds in excess of the maximum recommended speed;
  • Tires that have been run under inflated or over inflated;
  • Tires mounted on rims which are not recommended by the Tire & Rim Association;
  • Uneven or rapid wear due to mechanical irregularity of the vehicle;
  • Damage resulting from fire, accidents, chemical corrosion or vandalism;
  • Weather cracking or ozone damage on tires more than four years old;
  • Tires that have been used in applications other than the application for which the tire was designed;
  • Incidental or consequential damages.